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Privacy policy

Privacy policy

At HotelReservationCompany.com, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services. By using our platform, you agree to the practices described below.

1. Information We Collect

  • We may collect the following types of information:
  • Personal Information: Name, email address, phone number, billing address, and payment details when you make a reservation.
  • Booking Details: Hotel name, stay dates, preferences, and any special requests.
  • Account Information: Username, password, and saved preferences if you register an account.
  • Device & Usage Information: IP address, browser type, device data, and interactions with our website (through cookies or analytics tools).

2. How We Use Your Information

  • We use your information to:
  • Process your hotel bookings and payments.
  • Send booking confirmations, updates, and support messages.
  • Improve our services, website performance, and user experience.
  • Personalize your browsing experience with relevant offers and recommendations.
  • Comply with legal obligations and prevent fraud.

3. Sharing Your Information

  • We only share your data with:
  • Hotel Partners: To confirm and manage your reservations.
  • Payment Providers: To securely process transactions.
  • Service Providers: Who assist with website operations, customer service, and marketing (under strict confidentiality agreements).
  • Legal Authorities: If required by law or to protect our rights.
  • We never sell your personal information to third parties.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These help us remember your preferences, analyze traffic, and deliver tailored content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement strong security measures to safeguard your personal data. All sensitive information is encrypted and stored securely. While no system is 100% immune, we continually monitor and update our security practices.

6. Your Privacy Rights

  • Depending on your location, you may have the right to:
  • Access, update, or delete your personal information.
  • Opt out of marketing emails.
  • Withdraw consent at any time.
  • Request a copy of the data we hold about you.
    • To exercise any of these rights, contact us at: [email protected]

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies before sharing personal information.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. When we do, we’ll revise the “Effective Date” above. Significant changes will be communicated via our website or by email.